Payment Policy

Welcome to lopimo.com.
This Billing Policy outlines the terms and conditions under which lopimo.com (“we,” “our,” or “us”) processes orders and payments through our website. By placing an order, you agree to the terms described below.

Accepted Payment Methods

We accept the following payment methods:

  • Credit and debit cards, including Visa, MasterCard, and American Express

Accepted Currencies

Payments are processed securely in your local currency at checkout:

  • United Kingdom: British Pounds (£)

  • United States: US Dollars ($)

  • Australia: Australian Dollars (A$)

All prices are clearly displayed before payment is completed.

Billing Information

Accuracy of Information

You agree to provide current, complete, and accurate billing and account information for all purchases made on our Site. You also agree to promptly update your account information, including your email address and payment details, to allow us to complete transactions and contact you when necessary.

Prices and Promotions

Price Changes

Product prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.

Promotional Codes

  • Promo codes and discounts must be applied at checkout

  • Promotions cannot be applied to past purchases

  • Promo codes cannot be combined unless otherwise stated

  • Regional promotions may vary based on currency or local campaigns

Order Confirmation & Billing

Order Confirmation

After placing an order, you will receive an order confirmation email containing details of the items purchased, delivery method, and billing summary. This email serves as your purchase receipt.

Billing & Invoices

An invoice will be included with your shipment or provided electronically. Invoices will display item prices, discounts, applicable taxes, and shipping fees (if any), and will reflect the currency of your order region (GBP, USD, or AUD).

Payment Processing

Authorization

By submitting your payment information, you authorize lopimo.com to charge the total order amount to your selected payment method. All transactions are subject to authorization, verification, and fraud prevention checks.

Transaction Failures

If a transaction is declined or fails for any reason, you will be notified by email and asked to provide an alternative payment method to complete your purchase.

Disputes & Chargebacks

Dispute Resolution

If you experience any issues with billing or your order, please contact our customer service team at contact@lopimo.com. We are committed to resolving disputes promptly and fairly.

Chargebacks

Unauthorized or unjustified chargebacks will be reviewed. If a chargeback is deemed invalid, you may be responsible for reimbursing the disputed amount along with any associated fees incurred.

Contact Information

Have questions or need assistance? Our team is here to help.

Address:
58 Astoria Dr, Coventry CV4 9ZY, United Kingdom

Email:
contact@lopimo.com

Phone:
+44 7426 799 026

Contact Form:
Please use our Contact Us form on the website.

Customer Service Availability

  • Monday – Saturday: 8:00 AM – 6:00 PM

  • Sunday: Closed

Response Time:
We typically respond within 24 to 48 hours during business days.

For quick answers, please visit our FAQ Page.
For additional support, see our Contact Us page.